Shipping Policy

Shipping Destinations

We currently offer shipping to addresses within the United States. If your country is not listed, please contact us for alternative shipping arrangements.

Order Processing Time

All orders are processed within 1–3 business days.
Processing time includes order verification, packaging, and handover to our shipping partners.

Shipping Time

Estimated delivery time is 5–9 business days after the order has been dispatched.
Delivery times may vary depending on logistics conditions, volume, or destination.

Shipping Rates

Shipping fees are calculated based on the order value at checkout:

• Orders under USD 100: flat shipping fee of USD 4.95
• Orders from USD 100 and above: Free shipping

Shipping Confirmation & Tracking

Once the order has been shipped, a confirmation email containing tracking information will be sent. Customers can follow the tracking link to monitor the delivery progress.

Contact Us

Questions about our Shipping Policy or need assistance with your order? Our dedicated customer support team is here to help. Feel free to reach out to us at:

• US Address: Renlixo LLC, 1001 S Main St, Ste 600, Kalispell, MT 59901, United States
• Phone:+1 4068583696
• Working Hours: Monday – Friday: 9 a.m. – 6 p.m.
• Email: support@renlixo.com